Xpedeon Highlights Construction’s Back-Office Gap

Featured in WIRED, Vivek Sharma, Executive Director at Xpedeon, explores how construction data fragmentation is creating a growing back-office gap across the industry. In the article, “Construction Tech Went to 2026, but the Industry’s Back Office Never Left 1996,” he outlines how disconnected workflows are now impacting working capital, auditability and financial control.

20 April 2026

Xpedeon feature on construction back office remains in 1996 while sites move in 2026.

The digital divide between site and back office

The article highlights a growing disconnect between digitally advanced construction sites and fragmented back-office processes. While site teams operate with real-time data from sensors, drones and digital tools, critical commercial information often remains scattered across emails, spreadsheets and disconnected systems.

This construction data fragmentation creates a back-office gap where completed work cannot be easily verified, valued or invoiced thereby delaying the conversion of progress into revenue.

When data loses context, value is lost

As outlined in the feature, the issue is not the absence of data, but the absence of structured, connected data.

Site progress, change events and delivery confirmations often exist in isolation, without being linked to cost codes, contracts, or financial workflows. As a result, finance teams must reconstruct records manually, slowing billing cycles and increasing the risk of disputes.

This lack of traceability weakens audit readiness and limits financial visibility across projects.

From operational inefficiency to working capital risk

What were once considered operational inefficiencies are now recognised as financial risks as highlighted in the WIRED article.

  • Disconnected workflows contribute to:
  • Delayed invoicing and slower cash conversion
  • Month-end reconciliation bottlenecks
  • Increased client disputes due to missing evidence
  • Reduced visibility into project cost and revenue

As projects grow in scale and complexity, these issues directly impact construction working capital and overall business performance.

Regulatory and contractual pressures increase the impact

Also highlighting the fact that increasing regulatory and contractual requirements are amplifying the impact of this issue.

The UK’s Building Safety Act introduces stricter expectations around traceability, requiring a clear “golden thread” of information. At the same time, contractual time bars and payment regulations demand accurate, timely and verifiable records.

Without connected workflows, construction data fragmentation becomes a compliance risk as well as a financial one.

Connecting workflows to improve working capital control

Vivek concludes that addressing construction data fragmentation requires more than adding new tools. Construction businesses need connected workflows that link site, commercial, procurement and finance functions; ensuring that data captured on site retains its context as it moves through approvals, valuation and financial reporting.

Xpedeon enables this by unifying these workflows in a single platform, eliminating silos and ensuring project data is structured, traceable and audit-ready. This allows businesses to improve billing accuracy, reduce delays, strengthen financial control and convert operational progress into measurable financial outcomes.

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